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GDPR. You hear the term everywhere, on the news or in heated discussions on Twitter. You bluff your way through conversations about how the new changes will affect your business and you’re pretty sure you should be planning some form of action. But what does GDPR actually mean? And what should you be doing about it?
Let’s look at this one step at a time. GDPR is the General Data Protection Regulation, established across the EU after 4 years of negotiations and deliberations to help update the way companies use consumers’ data. From the 25th May 2018, this new set of Data Regulations will come into effect, and every sector needs to be paying attention. The GDPR has been brought in as recognition that the way we are operating in the modern world involves much more use of personal data than ever before and so there needs to be structural support for consumers. After all, if the recent Facebook scandal has taught us anything, it’s just how much data companies can find out about us from our online presence!!
Within health and care, it is usually very important for employees to have access to certain bits of personal data as it helps create a better quality of service by understanding the bigger picture of who a patient is. Therefore, businesses in the industry must make sure that they comply with the new regulations and obtain explicit permission from customers so that they can use their personal information. That’s the crux of the matter, it needs to be completely explicit.
The new GDPR may be complicating matters slightly for companies, but in our sector, we feel this could be a opportunity to renew patient confidence. In the era of technology and change, it can be hard to feel like you can trust how your information is being used, while simultaneously being almost impossible to not give it away to begin with. By creating a more transparent and accountable system, consumers (and especially patients in care) can rest easy knowing their data cannot be used in ways which they don’t want. It all relies on customer permission, so we could be looking at a way to improve care in the modern age.
When looking at how much confusion there is surrounding these rules, we thought we’d try to add some clarity to the situation in any way we could. This week, One Stop Social collaborated with Baines Wilson LLP to put on a GDPR workshop for health and care providers, to try and demystify these new rules. With 92 people turning out to Preston Grasshoppers, the event turned out to be a great success, with attendees recognising how useful it was while still remaining an engaging series of talks. With 3 specialist solicitors speaking at the event, the morning of Wednesday 11th April was a look at how the social care system can adapt to the changes.
Joanne Holdborn educated attendees on health records and the retention of information, helping us all understand the ways in which we can move forward after the 25th May. Tom Scaife debunked the myths about GDPR and explained how this new regulation differed from practices in the past. Finally, Caroline Raynor helped guests on a practical level, talking through future steps and the importance of transparency.
We were so happy with the response to the event, with guests recognising the benefit of such an in-depth workshop being held so locally, as many sometimes have to travel the country for sessions like these!! We hope at the very least that those who attended left feeling slightly less lost about GDPR – we know we did!!
Social Work & Care Convention:
Work and Care Together: Recruitment, Development & Innovation in 2018
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