Cera Flex


Those of you who have been following our posts know that Cera Care (our main partner for our Work and Care Together convention!)  are a London-based home care provider that uses state-of-the-art technology to improve quality and efficiency, matching those needing social care with a highly experienced carer, at the right time, in the right place.

Cera have launched a new service called ‘Cera Flex‘. They understand that families need 24 hour reassurances that their loved ones will be taken care of. We thought we’d take a closer look at what Cera Flex is and why it’s such a great addition to the care sector.

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CeraFlex is a new model of care Cera are piloting; it combines regular visits (daily, 3 times per day) for £400, with a 24/7 on demand service for additional visits. Each on-demand visit lasts 30 minutes and costs £15.

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They are starting in and around Muswell Hill, North London, and will expand to other areas over time.

[/vc_column_text][vc_text_separator title=”How would you save money?”][vc_column_text]By balancing regular daily care with the peace of mind of a carer who can come within 30 minutes when something unexpected happens, Cera can provide care 24/7 but more affordably than a live-in carer.[/vc_column_text][vc_text_separator title=”Will it always be the same carer?”][vc_column_text]Cera strive to deliver a continuous care experience, which is why we always try to ensure that the same carer delivers each visit. However, due to the on-demand nature of CeraFlex, this is not always possible.[/vc_column_text][vc_text_separator title=”How do I request the on demand care? Can my loved one (service user) request the care easily?”][vc_column_text]When you sign up for the service, you will be given a dedicated phone number for requesting visits.[/vc_column_text][vc_text_separator title=”Is there a limit to the on demand care?”][vc_column_text]No, but be aware that excessive use of the on demand service can be more expensive than our other care options.[/vc_column_text][vc_text_separator title=”Does the on demand care have to be only 30 mins?”][vc_column_text]Based on our review of this service, the majority of on-demand requests can be managed within 30 minutes.[/vc_column_text][vc_text_separator title=”How do you ensure consistency in care quality?”][vc_column_text]Quality of care is Cera’s highest priority, which is why they ensure that each visit is fully documented to allow for a smooth handover between carers. They also undertake enhanced DBS background checks, and put our professional carers through rigorous and continuous training.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_cta h2=”If you haven’t got your free ticket for the Work and Care Together Convention yet, book now!” add_button=”bottom” btn_title=”Book your free ticket here” btn_color=”warning” btn_size=”lg” btn_align=”center” btn_link=”url:https%3A%2F%2Fwww.onestopsocial.co.uk%2Ftraining-events%2Fevents-card%2F%3FdID%3D2943%26title%3DWork%2520and%2520Care%2520Together%3A%2520Recruitment%2C%2520Development%2520%26%2520Innovation%2520in%25202018|||”][/vc_cta][/vc_column][/vc_row]

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